Reach out to our team for support, partnerships, or any query. We typically respond within 24–48 hours.
⏰ Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST. Emails received outside hours are answered the next business day. For urgent issues, please mention "URGENT" in your subject line.
For legal correspondence, please send communications to our legal email: legal@mufad.in
❓ Frequently Asked Questions
Go to Dashboard → Wallet → Withdraw. Ensure your KYC (PAN + bank account/UPI) is verified. Minimum withdrawal amount applies. Processing takes 1–5 business days.
This is usually resolved within 24 hours automatically. If not, email info@mufad.in with your transaction ID, amount, date, and screenshot of the payment confirmation.
KYC is typically verified within 24–48 hours on business days. You'll receive a notification once it's approved. Make sure your documents are clear and match your registered details.
Referral commissions are credited only when your referred member's lead is approved by our team. The lead must meet the quality criteria of the financial institution. Check the lead status in your dashboard.